Visitors to your site need to have a persuasive, relevant and compelling experience, regardless of their reason for visiting, the device they are using, or their level of computer literacy. We know how to make that happen.
Having effective, easy-to-access online services to help housing associations push self-service as the ‘channel of choice’ for rent payments, repair reporting, rent statements, and other transactions, is crucial.
Apps can be a crucial piece of your digital jigsaw, and they’re also a great engagement tool to inspire participation from customers who might not be inclined to visit a ‘corporate’ website.
Whether you need a partner agency to review and refine your existing digital strategy, or you need a specialist to work on one key area, such as your tenant portal, our consultancy team can deliver real insight into your digital presence to help you continuously improve.
We take the same approach to intranets as we do to external facing websites – not offering you a bewildering array of features ‘out of the box’ but focusing on user-centric design and simple functionality.
As part of any project or consultancy work with Prodo, our housing clients have the opportunity to come aboard the Digi-Bus for a journey of digital discovery.
Embracing social is crucial to successful engagement with your tenants, customers and partners, and connecting with the wider world of #ukhousing. And the search engines fully expect you to be immersed in social too.
As housing providers further diversify and commercialise their services and activities, building a sustainable advantage with a strong position in search engine results is increasingly relevant and important.
Creating engaging, shareable and visually stimulating content is critical. Our team combines creativity with strong execution to appeal to your customers.