• How Digital Channel Shift Can Help Your Business

    Communication and service delivery in the public sector is increasingly digitised. The rise of all things digital brings immense benefits to customers and businesses, because it offers convenience and improved personalised services. Implementing digital technologies gives businesses the opportunity to redesign service delivery, reduce costs and increase staff productivity.

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  • Channel Choice vs. Channel Shift in the Public Sector


    In March 2017, the UK government published a policy paper outlining its digital strategy “to develop a world-leading digital economy that works for everyone.” In the future, where possible and necessary, private and public sector organisations will be digital by default.

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digital-transformation

Channel Choice vs. Channel Shift in the Public Sector

Posted by Scott McCormick


In March 2017, the UK government published a policy paper outlining its digital strategy “to develop a world-leading digital economy that works for everyone.” In the future, where possible and necessary, private and public sector organisations will be digital by default.

digital-transformation

Three Steps to Help You Succeed With Digital Transformation

Posted by Ivo Kerkhof

 

While embracing technology is at the core of digital transformation, it’s not the end of the road. It’s merely the vehicle that future-proofs businesses by keeping them up-to-date with a constantly changing world. Digital transformation alters company operational structures. It changes how teams and individuals work together to achieve common objectives.

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