• How Digital Channel Shift Can Help Your Business

    Communication and service delivery in the public sector is increasingly digitised. The rise of all things digital brings immense benefits to customers and businesses, because it offers convenience and improved personalised services. Implementing digital technologies gives businesses the opportunity to redesign service delivery, reduce costs and increase staff productivity.

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  • Channel Choice vs. Channel Shift in the Public Sector


    In March 2017, the UK government published a policy paper outlining its digital strategy “to develop a world-leading digital economy that works for everyone.” In the future, where possible and necessary, private and public sector organisations will be digital by default.

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The 14 Elements of the Perfect, SEO-Friendly Blog Post

Posted by Laura Pepper

Creating the perfect blog post is no mean feat. With so many different elements to consider, executing one single blog post takes time and effort to look and read brilliantly. Search engine optimisation is just one of those elements, and it’s a vital one to ensure that your posts benefit your website as a whole, and are seen by more people.

Google Update: Mobile-Friendly Sites Get Boost in Search

Posted by Laura Pepper

With 60+ % of website traffic now coming from mobile* (a number that varies depending on the industry), an update that will favour mobile-friendly sites – and one that we’ve anticipated for a long time! – has finally been announced by Google.

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