The Challenge

When they approached us, Orbit’s existing intranet wasn’t fit for purpose. The functionality was overcomplicated, rarely used and difficult to access; the look and feel was poor and not designed around the needs of front-end users or back-end administrators; and it failed to perform simple but crucial tasks well.

Their existing platform also meant it was difficult (and expensive) to add and configure new or bespoke features. It had become a hindrance to the organisation and its staff, not a help.

Orbit wanted a fresh approach focusing on user-centric design and simple functionality aligned to their core business objectives, using an intranet platform that was responsive, easy to integrate with internal systems, and could be personalised for individual members of staff.