The Challenge

Knightstone aspire to offer their services ‘digital by default’ by 2016, positioning their website as the key link between Knightstone’s services and their 23,000 customers.  

To meet this objective they wanted a new, fully responsive site that combined customer and corporate pages, home sales functionality, and a secure, user-friendly customer account area that required full integration with their housing management systems to offer a range of ‘real time’ online services.

Knightstone also wanted a solution that would enable multiple content administrators across service areas, and the launch of the new site also coincided with a rebrand of the business, providing an opportunity to use their refreshed online presence as a means of showcasing their new corporate identity.